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I.T. Innovation Community pharmacy Stress Communication Listening Presentations
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Using Facebook to reach out to customers

John Whittam explains how to harness the power of Facebook to promote your pharmacy

23 Dec 2016 , 2 Min Article

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Marketing

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

22 Dec 2016 , 900 Min Module

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Cutting funds and cutting loose

Tony Evans on the state of the business market in light of funding cuts and Brexit

25 Nov 2016 , 2 Min Article

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Marketing your pharmacy

Chairman of the LIPCO federated group Mukesh Lad shares tips on marketing your pharmacy, based on learnings from his own business

14 Nov 2016 , 1 Min Article

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Management problem solving

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

07 Nov 2016 , 900 Min Module

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Brexit and your business

moneyA Lloyds Bank report discusses how reaction to the EU referendum is affecting business and finance

06 Nov 2016 , 2 Min Article

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A Guide to Change Management: embedding change

This CPD module is about embedding change. It explains the importance of embedding a change ethos

03 Nov 2016 , 900 Min Module

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Creating a healthy retail space

Tips on improving your retail offering from Numark

14 Oct 2016 , 2 Min Article

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Independent pharmacy: past, present and future

Mandeep Mudhar shares tips for improving retail business

10 Oct 2016 , 2 Min Article

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Dispensing improvement?

Richard Hough considers the legal implications of hub-and-spoke dispensing

09 Oct 2016 , 2 Min Article

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How to build customer trust

Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team

05 Oct 2016 , 3 Min Article

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Invest for the future

With a range of market pressures, now might seem like the wrong moment invest in your pharmacy – or is it?

26 Sep 2016 , 4 Min Article

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A Guide to Change Management: delivery and review

This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.

25 Sep 2016 , 900 Min Module

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Tips for selling your pharmacy

Are you considering selling your pharmacy? In this article, we answer some common questions to help sellers make an informed decision

21 Sep 2016 , 2 Min Article

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It pays to treat your staff well

A contented workforce is key to employee retention and the success of your business, says Lee Ashwood, a senior associate at Eversheds LLP.

07 Sep 2016 , 1 Min Article

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Legal

Legal advice: moving patient data

There are important data protection principles to consider if you plan to move data around, even within a business

24 Aug 2016 , 1 Min Article