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This module is to increase knowledge of supporting customers with tick bites. Insect bites, including those from ticks, are a common ailment presented to community pharmacy and climate change is causing an increase in tick-related illnesses. Some of these illnesses can be serious and patients may not always realise they have been bitten by a tick. This module aims to support you with identifying tick bites in patients and how to support them. It will also cover measures to prevent tick bites.
24 Mar 2025 , 1403 Min Module
This training module covers information and advice you can give your customers before, during, and after overseas travel.
04 Mar 2025 , 27 Min Module
This counter excellence module will look at smoking cessation advice you can give to patients, along with information on the health implications of smoking, the benefits of quitting and the negative effects of smoking and passive smoking.
27 Feb 2025 , 7 Min Module
This module will provide you with information about how diet and physical activity can have an impact on your patients. It will provide you with advice and recommendations you can offer to improve their diet and levels of physical activity.
20 Jan 2025 , 15 Min Module
This module covers some of the key mental health issues and how you can support your patients.
20 Jan 2025 , 34 Min Module
This course will look at the role of safeguarding children in community pharmacy.
29 Nov 2024 , 20 Min Module
Driver Training Module - This module gives an introduction to delivery drivers on key principles they need to be aware of.
18 Nov 2024 , 4 Min Module
18 Nov 2024 , 5 Min Module
This course will look at safeguarding adults.
15 Nov 2024 , 24 Min Module
All sectors of the service industry have difficult customers and community pharmacy is sadly no exception. In this module we shall look at how we can manage these customers effectively as well as managing our own emotions.
22 Oct 2024 , 28 Min Module
Various ways the community pharmacy can support a young person and their parents / guardians for returning to school, college, 6th form or university.
16 May 2024 , 23 Min Module
A guide on providing and supporting a quality service delivery in a community pharmacy.
16 May 2024 , 13 Min Module
This module will prepare you to support your customers during the flu season in 2024/25.
17 Apr 2024 , 30 Min Module
This module contains information and support on health, wellbeing, conditions and screening for a variety of different woman's health conditions.
01 Mar 2024 , 24 Min Module
The following counter excellence course in customer engagement should support you in effectively engaging with customers within your community pharmacy.
26 Feb 2024 , 13 Min Module
This course contains an explanation on the various minor ailments you might be expected to deal with in a community pharmacy and how to deal with them.
22 Dec 2023 , 20 Min Module