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Mandatory Training

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IT security

This module provides information on Information Technology (IT) security. All community pharmacy staff should complete this training as part of their induction and then once every twelve months to refresh their knowledge.

18 Mar 2025 , 22 Min Module

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Payment Card Industry Data Security Standard (PCI DSS)

This module explains the requirements for businesses to become compliant with the Payment Card Industry Data Security Standard (PCI DSS)

14 Jan 2025 , 7 Min Module

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Safeguarding Children

This course will look at the role of safeguarding children in community pharmacy.

29 Nov 2024 , 20 Min Module

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Safeguarding Adults

This course will look at safeguarding adults.

15 Nov 2024 , 24 Min Module

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Fire Safety

Fire Safety

10 Dec 2023 , 17 Min Module

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Understanding GDPR + Data protection

Core Module: This counter excellence module will provide you with an understanding of GDPR

29 Nov 2023 , 16 Min Module

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Retail Laws

This Counter Excellence module will give you an awareness of the retail regulations in the UK.

29 Nov 2023 , 25 Min Module

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Medicines Sales Protocols

Core Module - This Counter Excellence module covers questioning techniques including the use of WWHAM and other techniques

29 Nov 2023 , 18 Min Module

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Whistle-blowing

Core Module - This Counter Excellence module covers what is meant by the term 'Whistleblowing'.

29 Nov 2023 , 15 Min Module

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Health and Safety

Core Module - This Counter Excellence module covers your responsibilities under the Health and Safety at Work Act (1974).

29 Nov 2023 , 18 Min Module

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Manual Handling procedures

Core Module - This Counter Excellence module covers the key elements of safe manual handling.

29 Nov 2023 , 7 Min Module

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Equality Diversity and Inclusion

Equality Diversity and Inclusion

13 Nov 2023 , 22 Min Module

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