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I.T. Innovation Community pharmacy Stress Communication Listening Presentations
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Optimise your income

Chairman of the LIPCO federated group Mukesh Lad shares some tips to maximise funding opportunities during testing times.

23 Aug 2016 , 1 Min Article

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Services

A Guide to Change Management: capability and capacity planning

This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.

21 Aug 2016 , 900 Min Module

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Business environment

Bridge the gap now

How to conduct a business review

09 Aug 2016 , 2 Min Article

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Efficiency

Where are you wasting time?

Every pharmacy could do some things differently to save time and to improve efficiency

07 Aug 2016 , 1 Min Article

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Clinical services

A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

25 Jul 2016 , 900 Min Module

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Property management

Green is good for pharmacy business

Going green isn’t just about saving on energy; it also means cutting down on waste and those items that go unnecessarily to landfill

21 Jul 2016 , 1 Min Article

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Management problem solving

Green is good for pharmacy business

Going green isn’t just about saving on energy; it also means cutting down on waste and those items that go unnecessarily to landfill

21 Jul 2016 , 1 Min Article

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Legal

Legal advice: Whose data is it anyway?

The rules around data can be confusing. So who exactly can use what?

20 Jul 2016 , 1 Min Article

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Prescribing

The five rules for prescribing specials

New guidance on prescribing specials from the Royal Pharmaceutical Society supports expert decision-making and high-quality patient care. P3 looks at implications for pharmacy

18 Jul 2016 , 3 Min Article

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Customer service

Build customer relationships

Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy

17 Jul 2016 , 2 Min Article

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A Guide to Change Management: preparing for change

This module looks at how pharmacists can prepare for the rapidly changing landscape around them.

15 Jul 2016 , 900 Min Module

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Business environment

Buying a pharmacy?

Key points to consider when buying a pharmacy business

10 Jul 2016 , 900 Min Module

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Financial Management & Funding

The new pension landscape

An employer’s commitment to staff pensions is an ongoing one, what's the best way to handle this?

 

06 Jul 2016 , 1 Min Article

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Customer service

How much does delivery cost you?

A delivery service may become the Achilles heel of your business says pharmacist Gary Jones of Borth Pharmacy, Ceredigion

05 Jul 2016 , 2 Min Article

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Leadership

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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Getting refits right

How to make your refit work for your pharmacy

22 Jun 2016 , 900 Min Module