Develop good conversations with customers.
People management: How to give and receiving useful feedback.Â
31 May 2016 , 900 Min Module
Patient consultations: techniques for changing people’s behaviour
31 May 2016 , 900 Min Module
Learn the basics of performance orientated coaching.
31 May 2016 , 900 Min Module
Action must be taken to tackle an employee's poor performance
31 May 2016 , 900 Min Module
Keep the pharmacy team motivated in just a few minutes each day
31 May 2016 , 900 Min Module
Keep pharmacy team training on track with a tailored plan
31 May 2016 , 900 Min Module
Look to match staff development to changing business needs
31 May 2016 , 900 Min Module
Unauthorised absence can impact on a company and must be dealt with.
31 May 2016 , 900 Min Module
