People skills

Eyes & ears, Pharmacy team, People skills,

Adapting to sensory impairment

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

13 Aug 2025 , 10 Min Module

People skills,

RPS launches new mentoring development programme

The RPS is launching a new mentoring development programme to help pharmacists build confidence and improve their mentoring skills.

27 May 2025 , 1 Min Article

People skills,

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

Management problem solving, People skills, Business environment,

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

Management problem solving, People skills,

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

People skills,

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing?

17 Jan 2020 , 3600 Min Module

People skills,

Counter Excellence: Engaging With Patients

This Counter Excellence module covers how you can start the conversation with patients about making changes to improve their lifestyle and how you can encourage them to change their behaviour to adopt a healthier lifestyle.

12 Jan 2017 , 20 Min Module