Running your business

Innovation Stress Communication Staff Listening Presentations Clinical governance

Business environment, Leadership,

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Expanding your business

Build a growth strategy based on new opportunities

31 May 2016 , 900 Min Module

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People skills,

Networking for success

Get out and network: the key to growing your influence

31 May 2016 , 900 Min Module

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Business environment, Management problem solving, People skills,

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Financial Management & Funding, Customer service, Management problem solving,

A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

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Management problem solving,

Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Business environment, People skills,

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

17 May 2016 , 900 Min Module

Understanding competition law

Pharmacy lawyer Richard Hough explains how competition rules affect community pharmacy

17 May 2016 , 900 Min Module

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Leadership, Management problem solving, People skills,

Act now to lead change

How do youÂ prepare for the process of change?

05 May 2016 , 900 Min Module

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Leadership, Management problem solving,

Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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Financial Management & Funding, Legal,

The National Living Wage - what you need to know

Pharmacy law practitioner Richard Hough explains what the new requirements of the National Living Wage will mean for pharmacy businesses

09 Mar 2016 , 900 Min Module

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Business environment,

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

Customer service, Leadership,

A quality MOT

How canÂ the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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Customer service, People skills,

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

Management problem solving,

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Financial Management & Funding, Business environment,

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

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