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Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
21 Oct 2020 , 5 Min Module
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
17 Sep 2020 , 5 Min Module
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
19 Jul 2020 , 5 Min Module
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
07 Jul 2020 , 3 Min Article
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
07 Jul 2020 , 2 Min Article
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
01 Jul 2020 , 3 Min Article
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
15 Jun 2020 , 5 Min Module
Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies
09 Jun 2020 , 2 Min Article
Patient apps, a new take on dispensary IT and the ongoing saga of hub-and-spoke are among the elements shaping the development of technology in community pharmacy.
22 Mar 2020 , 6 Min Article
Time for a refresher on the key principles of clinical governance.
20 Jan 2020 , 5 Min Module
Time and money are the biggest squeezes on most businesses. Engaging a specialist accountant is an investment to consider
09 Jan 2020 , 3 Min Article
The latest General Pharmaceutical Services report from NHS Digital puts the numbers into community pharmacy over 10 years
08 Jan 2020 , 2 Min Article
Find out why community pharmacy should be at the forefront of the emerging self care revolution.
20 Dec 2019 , 4 Min Module
As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up
21 Nov 2019 , 3 Min Article
The pharmacy is the last link in the supply chain for refigerated medicines. Here's how to ensure it's fit for purpose
12 Nov 2019 , 5 Min Article
With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?
07 Nov 2019 , 4 Min Article