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Take a look at some core concepts and skills and introduce a model that will help you build trust.
13 Jul 2021 , 4 Min Module
Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.
13 Jul 2021 , 5 Min Module
Get organised and stay organised when managing change successfully.
Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
22 Oct 2020 , 5 Min Module
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
20 Jul 2020 , 5 Min Module
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
08 Jul 2020 , 2 Min Article
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
08 Jul 2020 , 3 Min Article
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
02 Jul 2020 , 3 Min Article
Find out why community pharmacy should be at the forefront of the emerging self care revolution.
23 Jun 2020 , 4 Min Module
Time for a refresher on the key principles of clinical governance.
22 Jun 2020 , 5 Min Module
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
16 Jun 2020 , 5 Min Module
Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies
10 Jun 2020 , 2 Min Article
Patient apps, a new take on dispensary IT and the ongoing saga of hub-and-spoke are among the elements shaping the development of technology in community pharmacy.
20 Mar 2020 , 6 Min Article
Time and money are the biggest squeezes on most businesses. Engaging a specialist accountant is an investment to consider
09 Jan 2020 , 3 Min Article
The latest General Pharmaceutical Services report from NHS Digital puts the numbers into community pharmacy over 10 years
09 Jan 2020 , 2 Min Article