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Education

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Business environment

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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Diabetes

Key therapeutic developments of 2015

This CPD module summarises the key therapeutic developments that occurred in 2015.

15 Dec 2015 , 900 Min Module

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Customer service

A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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Customer service

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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CNS conditions

Supporting patients with Parkinson's disease

This CPD module looks at medicines optimisation advice in Parkinson's disease.

12 Nov 2015 , 900 Min Module

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Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2015 , 900 Min Module

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Leadership

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

04 Nov 2015 , 900 Min Module

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

03 Nov 2015 , 900 Min Module

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Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015 , 900 Min Module

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Management problem solving

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

27 Oct 2015 , 900 Min Module

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Eyes & ears

Learning update: Ear health

This educational update article looks at common ear problems.

22 Oct 2015 , 900 Min Module

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Eyes & ears

Learning update: Eye health

This eduational update article looks at common eye problems.

22 Oct 2015 , 900 Min Module

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Heart health

Interventions in cardiovascular disease

This CPD module looks at interventions in cardiovascular disease.

07 Oct 2015 , 900 Min Module

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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