Access to premium content is restricted to healthcare professionals / registered members. Login with your email address to continue.
Forgot Your Password?
Improve customer service and relations.
Follow Topic
Bookmark
Copy Link
Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy
17 Jul 2016 , 2 Min Article
A delivery service may become the Achilles heel of your business says pharmacist Gary Jones of Borth Pharmacy, Ceredigion
05 Jul 2016 , 2 Min Article
This learning module considers how putting patients at the centre of their care improves their health and wellbeing.
31 Mar 2016 , 5 Min Module
While many pharmacy teams appreciate that most specials products have overnight delivery, it seems not all do. Charles Gladwin reports
25 Feb 2016 , 5 Min Article
This Professional Assistant: Service Excellence module focuses on the WWHAM questions.
24 Jun 2015 , 5 Min Module
