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Get to grips with what customers want from their sore throat treatment and upgrade your consultations with this 7-step guide
25 Oct 2024
All sectors of the service industry have difficult customers and community pharmacy is sadly no exception. In this module we shall look at how we can manage these customers effectively as well as managing our own emotions.
22 Oct 2024
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This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms
11 Aug 2024
Update your knowledge on this common condition, who it affects and its impacts on quality of life
10 Aug 2024
Recognise the contraindications and conditions that need GP referral when considering recommending Gina
07 Aug 2024
Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range
06 Aug 2024
Get ready to advise customers on managing cold and flu symptoms
22 Dec 2023
This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.
08 Dec 2023
This single-page module will help keep you up to date on how to manage pain and fever in children.
22 Aug 2023
Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers
11 May 2023
Watch this 2 minute video to get clear on what you can recommend for customers with coughs
23 Feb 2023
Update your knowledge of erection problems with key learning updates from recent research
21 Feb 2023
Learning for the pharmacy team
27 Jan 2023
This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.
02 Aug 2022
Understand your vital role in supporting smokers to quit with appropriate NRT recommendations.
20 Jan 2022
Learn how to help customers ease the discomfort of haemorrhoids with suitable recommendations and self-care advice
17 Sep 2021
