People & team training

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Skills,

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

19 Jan 2017 , 900 Min Module

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Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan

01 Nov 2016 , 900 Min Module

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Numark Training Framework

This module will give you an introduction to the NumarkÂ training framework, and links to tailored frameworks for you to download.

19 Aug 2016 , 900 Min Module

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Leadership, People skills,

Feedback as a workplace tool

People management: How to give and receiving useful feedback.Â

31 May 2016 , 900 Min Module

Customer service, People skills,

How can I change behaviour?

Patient consultations: techniques for changing peopleâ€™s behaviour

31 May 2016 , 900 Min Module

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Leadership, People skills,

Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

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Leadership, Management problem solving, People skills,

Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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Leadership, People skills,

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

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Leadership, Management problem solving, People skills,

A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

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Leadership, People skills,

Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

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Leadership,

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016 , 900 Min Module

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Leadership, Management problem solving, People skills,

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Being a pre-registration tutor

This CPD module covers the various aspects of being a pre-registration tutor

17 Mar 2016 , 900 Min Module

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People skills,

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

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Leadership, Management problem solving, People skills,

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

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Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2015 , 900 Min Module

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