close

Log in

Access to premium content is restricted to healthcare professionals / registered members. Login with your email address to continue.

Forgot Your Password?

Don't have an account? Sign up

People & team training

hands-1222866-640

Carbon Literacy

This module is designed for Welsh community pharmacy colleagues to meet the Climate Change: Carbon Literacy Training requirement for the Quality and Safety Scheme 2024/2025. However, it is suitable for any colleagues wishing to support the NHS zero carbon initiative or find out more about the impact of community pharmacy on climate change.

30 Jan 2025 , 11 Min Module

baby-reflux
Gastrointestinal

Reflux

Update your understanding about reflux and provide reassurance and advice to parents.

13 Nov 2023 , 5 Min Module

stress CPD.jpg
Management problem solving

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

17 Jun 2020 , 4 Min Module

delegate CPD.jpg
Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

17 Jun 2020 , 5 Min Module

group discussion_CPD.jpg
Business environment

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

15 Jun 2020 , 4 Min Module

stress-id805125952.jpg
People skills

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing? 

17 Jan 2020 , 3600 Min Module

change-id828063496.jpg
Leadership

Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

11 Sep 2019 , 5 Min Module

packpick.jpg
Efficiency

Generic actions to reduce errors

Medicines often have similar sounding names and similar looking packaging, particularly generics. Make sure you don't get caught out.

07 Feb 2019 , 5 Min Article

Pharmacy Staff Women_s.jpg

Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

20 Jun 2018 , 900 Min Module

Gender pay gap_inequality.jpg

Look out for the gender pay gap

Whether you are an employer, manager or a member of staff, the gender pay gap could be affecting you. Here’s what to do about it

23 May 2018 , 3 Min Article

Women_leadership.jpg

Why we need more female pharmacists at the table

Why are there so few women on pharmacy boards and what can be done to increase their numbers?

08 Mar 2018 , 3 Min Article

cover_s.jpg

Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

19 Feb 2018 , 900 Min Module

Coffee break_women_workload.jpg

Take a break for your wellbeing

Watch out for your own wellbeing, and that of the people you manage, says the profession’s charity, Pharmacist Support

11 Jan 2018 , 2 Min Article

Presenting_teaching_education.jpg

Body language and self-confidence

The body language that you display tells people as much as the words you speak

23 Nov 2017 , 900 Min Module

training manager management.jpg
Management problem solving

Is the GPhC consultation preaching to the choir?

Is the GPhC consultation on responsibilities for patient safety an insult to non-pharmacist
managers, or simply an extra layer of protection for everyone?

13 Sep 2017 , 3 Min Article

feedback_complaint_negative_down.jpg

When patients complain

It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?

16 Aug 2017 , 900 Min Module