People & team training

Supporting the Needs of Customers with Disabilities

There are around 16 million disabled people in the UK, this is nearly 1 in 4 adults and 1 in 10 children. This module is designed to help you make sure these customers are adequately supported when they visit your pharmacy.

21 Nov 2025 , 13 Min Module

Education & training,

IT security

This module provides information on Information Technology (IT) security. All community pharmacy staff should complete this training as part of their induction and then once every twelve months to refresh their knowledge.

18 Mar 2025 , 22 Min Module

Carbon Literacy

This module is designed for Welsh community pharmacy colleagues to meet the Climate Change: Carbon Literacy Training requirement for the Quality and Safety Scheme 2024/2025. However, it is suitable for any colleagues wishing to support the NHS zero carbon initiative or find out more about the impact of community pharmacy on climate change.

30 Jan 2025 , 11 Min Module

Gastrointestinal,

Reflux

Update your understanding about reflux and provide reassurance and advice to parents.

13 Nov 2023 , 5 Min Module

Management problem solving, People skills, Business environment,

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

Management problem solving, People skills,

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

Business environment,

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020 , 4 Min Module

People skills,

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing?

17 Jan 2020 , 3600 Min Module

Leadership, Management problem solving,

Clinical services, Healthy living,