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There are around 16 million disabled people in the UK, this is nearly 1 in 4 adults and 1 in 10 children. This module is designed to help you make sure these customers are adequately supported when they visit your pharmacy.
21 Nov 2025
This module provides information on Information Technology (IT) security. All community pharmacy staff should complete this training as part of their induction and then once every twelve months to refresh their knowledge.
18 Mar 2025
This module is designed for Welsh community pharmacy colleagues to meet the Climate Change: Carbon Literacy Training requirement for the Quality and Safety Scheme 2024/2025. However, it is suitable for any colleagues wishing to support the NHS zero carbon initiative or find out more about the impact of community pharmacy on climate change.
30 Jan 2025
Update your understanding about reflux and provide reassurance and advice to parents.
13 Nov 2023
Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.
18 Jun 2020
With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.
Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.
16 Jun 2020
Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing?
17 Jan 2020
Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?
12 Sep 2019
This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning
02 Mar 2018
Collaborate with general practice to forge long-term and patient-centric relationships
19 Feb 2018
It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?
17 Aug 2017
How do you know that you are making the right decisions?
06 Jul 2017
How do you run an effective health awareness campaign?
01 Jun 2017
Why you may need to improve your communication skills and the benefits to patient care
09 Mar 2017
The body language that you display tells people as much as the words you speak
08 Feb 2017
