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Summary

Now you have completed this module you should feel more confident in setting SMART goals and also using the umbrella model to plan for larger scale goals.

We have covered:-

  • Setting direction is key to your success
  • Havea clear vision of what you want to achieve
  • Ensure goals are SMART to help you achieve
  • Use umbrella techniques to scope out larger goals
  • Review your goals to stay on track

Next Steps

We want you to put what you have learnt into practice in your pharmacy so that you can set clear, SMART goals for you and your team. Have a look at your current goals and review them to ensure they are SMART, if they aren't re-write them as necessary so that you can achieve them. You could also look at two things you are currently trying to achieve in your pharmacy and turn them into clear SMART goals. You could also complete an umbrella goal with your team for an area of the business you are looking to improve!

You can download this sheet to record your commitments and keep this with your training records.

Further Reading

Bogue, Robert. "Use S.M.A.R.T. goals to launch management by objectives plan". TechRepublic.

Doran, G. T. (1981). "There's a S.M.A.R.T. way to write management's goals and objectives". Management Review. AMA FORUM.

Dwyer, Judith; Hopwood, Nicole (2010). Management Strategies and Skills. McGraw-Hill.

Poister, Theodore H. (2008). Measuring Performance in Public and Nonprofit Organizations. John Wiley & Sons.

Yemm, Graham (2013). Essential Guide to Leading Your Team : How to Set Goals, Measure Performance and Reward Talent. Pearson Education.

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