There are other considerations we need to understand with regards to the change process to ensure that it goes as smoothly as possible and we understand the needs of our teams.

It is really important that we provide information to ALL employees at the same.

We should be clear on what brought about the change and why the change is needed.

We should also explain what other options were considered and what the change is going to achieve.

By being clear with employees they have the information they require to understand the change.

 

 

Looking at how you could possibly involve people and help remove their feeling of powerlessness is an important part of the change process.

• Possibility thinking - Can we get everyone thinking about how things could possibly be done better/different. What else could we possibly do?
• Delegate tasks - We need to provide ownership and more responsibility across the team, it can help to build acceptance.
• Give people projects - We can increase involvement and if individuals are set projects knowing what the change is, they are likely to find the best ways to implement that change.
• Force Field Analysis - Complete this with the team to identify the forces/reasons for and against a change then engage the team in ideas of how any barriers/forces against a change could be overcome. This also helps show people why a change is being implemented.

When implementing a change ensure you have one to one discussions with individuals. Try and identify the benefits for them as they are more likely to accept the change if they can see the benefits.

For example if your pharmacy was merging with a larger pharmacy group, you could explain the staff benefits of the new company to the employee, focussing on what motivates them, such as annual leave, staff discounts etc.

 

 

With any change you must have perseverence, even at the lowest points. Focus on the outcomes you are trying to achieve and implement the following:-

If something isn't working, look for new ways of doing things.

Create short term wins! Aim to achieve the change in bite-size chunks and celebrate these successes and praise the team to keep motivation high!