Summary
Summary
As you have seen throught this module how you manage the change process can prove to have a multitude of reactions from your team, however you should now feel more equipped in managing the change process.
This module has covered:-
- Change is inevitable but required to improve
- The transition curve and the importance of endings, transition and beginnings
- Looking at the individual, how can you support them and whats in it for them
- The importance of involving the team and providing information
Next Steps
We want you to put what you have learnt into practice in your pharmacy so that change is managed well. Have a think about any changes your pharmacy may be facing in the near future and how you are going to manage that change and how you will involve your team.
You can download this sheet to record your commitments which can be kept with your training records or CPD evidence.
Further Reading
If you are interested in doing any further reading around change management please see a list of resources below.
CAMERON, E. AND GREEN, M. (2012) Making sense of change management: a complete guide to the models, tools and techniques of organisational change. 3rd ed. London: Kogan Page.
CANNON, J. A. and MCGEE, R. (2008) Organisational development and change. CIPD toolkit. London: Chartered Institute of Personnel and Development.
HUGHES, M. (2010) Managing change: a critical perspective. 2nd ed. London: Chartered Institute of Personnel and Development
AGUIRRE, D. and ALPERN, M. (2014) 10 principles of leading change management. Strategy+Business. No 75, Summer. pp65-71.
GRAETZ, F. and SMITH, A. (2010) Managing organizational change: a philosophies of change approach. Journal of Change Management. Vol10, No 2, June. pp135-154