The world has hit a crisis with the arrival of COVID-19, known to the general public as Coronavirus. It came without warning and is spreading like wildfire, continuing to shake the world causing much disruption to people and their lives.

Today we are facing a global pandemic. The virus has infected and killed thousands of people but the origins currently remain unknown and the number of those infected continues to change from day to day.

The struggle is real, while pharmacy teams pull together to work around the clock to serve their communities, to fulfil script after script and see the stock flying off the shelves as people panic buy.

Whilst we appreciate how busy pharmacies are, this short counter excellence module aims to demystify COVID-19 and provide you with information you can take away and share with everyone.

Objectives

• What is Coronavirus?
• How it spreads and protecting yourself
• Key symptoms
• Myths around COVID-19
• Support your customers and increasing awareness
• Key points to share with people affected by dementia
• Further reading and guidance
• Test your knowledge