Many parents will often visit a pharmacy for help and advice when their child is ill. With it being difficult to get an appointment with a GP, pharmacy is well placed with the convenience of longer opening hours and there being no need to book an appointment.
A pharmacy can build customer loyalty by offering sound advice and a friendly ear to parents or carers. It is always important to listen and empathise with parents as having a sick child can be very stressful.
Objectives
- To understand the common conditions that children suffer from
- Recognise the signs and symptoms of these conditions
- Recommend treatments and self-help techniques
- Summary and further reading
- Linking to a health promotion in pharmacy