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Fire Safety
10 Dec 2023 , 17 Min Module
Core Module - This Counter Excellence module covers what is meant by the term 'Whistleblowing'.
29 Nov 2023 , 15 Min Module
Core Module - This Counter Excellence module covers questioning techniques including the use of WWHAM and other techniques
29 Nov 2023 , 18 Min Module
Core Module - This Counter Excellence module covers how to maximise sales through excellent customer service.
29 Nov 2023 , 22 Min Module
This Counter Excellence module will give you an awareness of the retail regulations in the UK.
29 Nov 2023 , 25 Min Module
Core Module - This Counter Excellence module covers the abuse or misuse of over the counter medicines.
29 Nov 2023 , 11 Min Module
Core Module - This Counter Excellence module covers the role of a chaperone and the responsibilities of pharmacy staff in implementing their chaperone policy.
29 Nov 2023 , 10 Min Module
Core Module - This Counter Excellence module covers your responsibilities under the Health and Safety at Work Act (1974).
Core Module - This Counter Excellence module covers the key elements of safe manual handling.
29 Nov 2023 , 7 Min Module
Core Module: This counter excellence module will provide you with an understanding of GDPR
29 Nov 2023 , 17 Min Module
Core Module - This Counter Excellence module provides tools to help manage challenging situations and deal with complaints.
Equality Diversity and Inclusion
13 Nov 2023 , 22 Min Module
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This module will prepare you to support your customers during the flu season in 2023.
20 Jun 2023 , 30 Min Module
This module will raise awareness of the Varicella virus (Chickenpox), its prevalence and the benefits of a vaccination service.
31 Jan 2023 , 20 Min Module
This module will give you an understanding of Pneumonia and how you can support your customers
04 Nov 2022 , 10 Min Module
This module will provide awareness of meningitis and how to support your customers to spot the signs and symptoms.
05 Mar 2021 , 15 Min Module
