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Services

Focus on improving, setting up and developing services.

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NHS BSA forces two pharmacies to hand back £33k in hypertension fees

Exclusive: NHS investigation leads to large recovery of fees from two pharmacies

16 May 2024 , 1 Min Article

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NHSE will scrutinise Pharmacy First data for ‘outliers’ abusing service

We take monitoring of the service seriously, NHS official tells Clinical Pharmacy Congress.

13 May 2024 , 3 Min Article

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Demand for medicine deliveries ‘much higher’ than service availability

Forty per cent of British adults say they would like their medicines delivered.

07 May 2024 , 2 Min Article

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‘Real benefit’: NHS extends optician-to-pharmacy hypertension referral pilot

Optical practice referrals have helped divert patients from A&E, says local LPC.

26 Apr 2024 , 2 Min Article

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One-third of PDA members have had Pharmacy First targets set by employers

PDA warns employers not to revisit MUR-type 'league table' tactics.

12 Apr 2024 , 3 Min Article

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CCA: Pharmacy First has had ‘strongest start’ of any national service

Multiples delivered 1,500 consultations a day collectively in the first month of the service.

19 Mar 2024 , 2 Min Article

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Pharmacy First campaign materials now available

NHSE has launched its ‘Think pharmacy first' campaign. Posters and other assets are available.

22 Feb 2024 , 2 Min Article

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Pharmacy First educational support from NICE content provider

Courses based on NICE’s Clinical Knowledge Summaries and aligned with the clinical pathways and PGDs for the seven common conditions.

16 Jan 2024 , 2 Min Article

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Minor Ailments Counter Excellence

This course contains an explanation on the various minor ailments you might be expected to deal with in a community pharmacy and how to deal with them.

22 Dec 2023 , 20 Min Module

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Minor Ailments

This course contains an explanation on the various minor ailments you might be expected to deal with in a community pharmacy and how to deal with them.

19 Dec 2023 , 66 Min Module

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Medicines Sales Protocols

Core Module - This Counter Excellence module covers questioning techniques including the use of WWHAM and other techniques

29 Nov 2023 , 18 Min Module

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NHS Discharge Medicines Service: part five

The steps community pharmacy professionals need to take to deliver a high quality NHS Discharge Medicines Service.

15 Sep 2021 , 10 Min Module

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NHS Discharge Medicines Service: part three

Find out how hospital/acute care teams contribute to the NHS DMS, in this module in conjunction with CPPE.

22 Jul 2021 , 3 Min Module

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Common Ailments Library: Excessive Sweating

Common Ailments Library: Excessive Sweating (hyperhidrosis) - this short module can be used as a quick reference guide to help give advice to customers on managing excessive sweating.

23 Jun 2020 , 3 Min Module

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Helping patients to quit smoking

We examine the implications of the new tobacco control plan for England and the rise of the e-cigarette.

12 Oct 2017 , 900 Min Module

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A Guide to Change Management: capability and capacity planning

This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.

10 Aug 2016 , 900 Min Module

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