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retail

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Legal

Payment Card Industry Data Security Standard (PCI DSS)

This module explains the requirements for businesses to become compliant with the Payment Card Industry Data Security Standard (PCI DSS)

14 Jan 2025 , 7 Min Module

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Visual merchandising - a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

21 Jun 2020 , 4 Min Module

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From retail to RoE

For Richard Stephenson, being named Highly Commended in the 2014 Retail Skills category opened lots of doors.

12 Jul 2017 , 3 Min Article

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Creating a healthy retail space

Tips on improving your retail offering from Numark

14 Oct 2016 , 2 Min Article

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Independent pharmacy: past, present and future

Mandeep Mudhar shares tips for improving retail business

10 Oct 2016 , 2 Min Article

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Marketing

Basic housekeeping

This Retail Excellence module covers the basic actions you should take to ensure a clean and professional pharmacy environment.

11 Aug 2016 , 2 Min Article

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Core merchandising principles

This Retail Excellence module will give you an understanding of the key steps in effective merchandising.

11 Aug 2016 , 2 Min Article

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Marketing

The effect of seasonality on retail sales

This Retail Excellence module covers the actions you can take to maximise the success of your pharmacy in seasonal events.

11 Aug 2016 , 2 Min Article

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Driving sales to keep profit on track

Achieve retail success by following a few simple steps to improve your offer

27 Jul 2016 , 3 Min Article

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Legal

Retail Law

Core Module - This Counter Excellence module will give you an awareness of the retail regulations in the UK.

22 Jun 2016 , 19 Min Module

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Child & teen health

How to build your child health category

Parents will welcome your professional advice on children’s health matters from minor ailments to lifestyle tips on healthy eating, exercise and mental health

19 Jun 2016 , 5 Min Article

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Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

13 May 2016 , 2 Min Article

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Customer service

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

13 Oct 2015 , 900 Min Module

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Marketing

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

11 Oct 2015 , 900 Min Module

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Clinical services

Is pharmacy seeing growth – and where?

Retail in pharmacy is on the up, but where do community pharmacists in the field see the real growth happening?

28 Jul 2015 , 3 Min Article

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Customer service

Know your consumers’ rights

From a retailer's perspective, it’s worth understanding changes to legislation

08 Jun 2015 , 2 Min Article

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