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Education

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Clinical services

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Nov 2016 , 900 Min Module

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Brexit and your business

moneyA Lloyds Bank report discusses how reaction to the EU referendum is affecting business and finance

06 Nov 2016 , 2 Min Article

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Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

05 Nov 2016 , 900 Min Module

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Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts 

05 Nov 2016 , 900 Min Module

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Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2016 , 900 Min Module

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Skills

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

04 Nov 2016 , 900 Min Module

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

04 Nov 2016 , 900 Min Module

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Legal

A question of fitness to practise

Richard Hough explains what happens when a registrant's fitness to practise is called into question

03 Nov 2016 , 2 Min Article

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A Guide to Change Management: embedding change

This CPD module is about embedding change. It explains the importance of embedding a change ethos

03 Nov 2016 , 900 Min Module

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Food for thought

A review of the infant feeding and nutrition category

03 Nov 2016 , 3 Min Article

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Engaging with local politicians and councillors

Don't stop talking. The funding cuts in England give community pharmacy more reason to work on good local relationships

02 Nov 2016 , 4 Min Article

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

01 Nov 2016 , 900 Min Module

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Clinical services

Travel health advice in the winter

Running a travel health clinic is becoming an attractive proposition for many pharmacies and the benefits are obvious all year round

01 Nov 2016 , 4 Min Article

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Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan

01 Nov 2016 , 900 Min Module

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Flu

Colds and flu – a valuable pharmacy service

The cold and flu market is an important one for community pharmacy, with the flu service exceeding expections

01 Nov 2016 , 4 Min Article

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Oxygen: life and death

The story of Joseph Priestley, the man who discovered oxygen

26 Oct 2016 , 2 Min Article