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Education & training
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Core Module - This Counter Excellence module covers the role of a chaperone and the responsibilities of pharmacy staff in implementing their chaperone policy.
29 Nov 2023
Core Module - This Counter Excellence module covers the abuse or misuse of over the counter medicines.
Core Module - This Counter Excellence module provides tools to help manage challenging situations and deal with complaints.
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This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.
24 Oct 2023
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Challenge your perceptions around vaping and understand its role in smoking cessation
10 Jul 2023
Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers
11 May 2023
Understand how fungal nail infections develop and help manage customer expectations around treatment
18 Apr 2023
Prepare to advise parents and carers on appropriate management of their children’s eczema.
07 Mar 2023
Watch this 2 minute video to get clear on what you can recommend for customers with coughs
23 Feb 2023
Learning for the pharmacy team
27 Jan 2023
Discover how aromatic rubs can play a key role in customers’ fight against symptoms of colds and congestion
02 Nov 2022
Use this complete training programme to update your knowledge on the POM to P switch of Gina, and learn how to help women with postmenopausal vaginal atrophy
09 Aug 2022
Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.
29 Mar 2022
Driver Training Module 1 - This module gives an introduction to delivery drivers on key principles they need to be aware of.
04 Oct 2019
