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Education & training

Education & training

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Education & training

Mental health toolkit

This video can be used by pharmacy professionals to help them understand the prevalence of mental health issues and how they can support patients.

01 Jan 2024 , 8 Min Module

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Education & training

Chaperoning in the pharmacy

Core Module - This Counter Excellence module covers the role of a chaperone and the responsibilities of pharmacy staff in implementing their chaperone policy.

29 Nov 2023 , 10 Min Module

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Education & training

Abuse or Misuse of over the counter OTC medicines

Core Module - This Counter Excellence module covers the abuse or misuse of over the counter medicines.

29 Nov 2023 , 11 Min Module

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Education & training

Challenging Situation

Core Module - This Counter Excellence module provides tools to help manage challenging situations and deal with complaints.

29 Nov 2023 , 18 Min Module

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Education & training

Meaningful OTC Conversations

This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.

24 Oct 2023 , 5 Min Module

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Education & training

A new approach to stopping smoking

Challenge your perceptions around vaping and understand its role in smoking cessation

10 Jul 2023 , 10 Min Module

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Education & training

Advising on acne

Bust the myths around acne causes so you can recommend effective products and self-care advice

30 May 2023 , 5 Min Module

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Education & training

Advising on Motion Sickness

Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers

11 May 2023 , 5 Min Module

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Education & training

Treating fungal nail infections

Understand how fungal nail infections develop and help manage customer expectations around treatment

18 Apr 2023 , 10 Min Module

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Education & training

Advising parents on childhood eczema

Prepare to advise parents and carers on appropriate management of their children’s eczema.

07 Mar 2023 , 10 Min Module

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Education & training

Advising on cough

Watch this 2 minute video to get clear on what you can recommend for customers with coughs

23 Feb 2023 , 5 Min Module

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Education & training

The role of nasal cleansing in protecting against colds and flu

Learning for the pharmacy team

27 Jan 2023 , 5 Min Module

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Education & training

A different approach to pain

Complete this interactive video to rethink your pain recommendations and ensure you offer every customer the most appropriate advice

11 Jan 2023 , 10 Min Module

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Education & training

Advising on Aromatic Rubs

Discover how aromatic rubs can play a key role in customers’ fight against symptoms of colds and congestion

02 Nov 2022 , 5 Min Module

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Education & training

Gina Learning Resources

Use this complete training programme to update your knowledge on the POM to P switch of Gina, and learn how to help women with postmenopausal vaginal atrophy

09 Aug 2022 , 1 Min Article

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Education & training

Managing dry eye and blepharitis

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

29 Mar 2022 , 10 Min Module

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