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CPD modules

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Customer service

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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CNS conditions

Supporting patients with Parkinson's disease

This CPD module looks at medicines optimisation advice in Parkinson's disease.

12 Nov 2015 , 900 Min Module

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Leadership

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

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Management problem solving

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Heart health

Interventions in cardiovascular disease

This CPD module looks at interventions in cardiovascular disease.

07 Oct 2015 , 900 Min Module

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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Financial Management & Funding

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

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Marketing

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

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Asthma & COPD

Optimising inhaler technique

This CPD module advises pharmacists about optimising a patient's inhaler technique.

14 Sep 2015 , 900 Min Module

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Business environment

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

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Heart health

Heart failure

This CPD module provides pharmacists with an update on the management of heart failure.

07 Aug 2015 , 900 Min Module

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Business environment

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

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Leadership

Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015 , 900 Min Module

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Leadership

Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

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Leadership

What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015 , 900 Min Module

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Management problem solving

Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

05 Aug 2015 , 900 Min Module

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