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CPD modules

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Maintaining the cold-chain in your pharmacy

This CPD article reviews the best practice guidance in order to help pharmacists and technicians maintain the dispensary cold-chain.

08 Jul 2016 , 4 Min Article

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Pain relief

Pharmacy Excellence: Pain and the use of transdermal fentanyl

This Pharmacy Excellence module for pharmacists and technicians looks at the use of transdermal fentanyl in the management of pain.

07 Jul 2016 , 10 Min Module

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Heart health

Pharmacy Excellence: Cardiovascular disease: risk assessment

This Pharmacy Excellence module for pharmacists and technicians considers how an individual's risk of cardiovascular disease is assessed, the risk factors for cardiovascular disease and how to minimise them.

06 Jul 2016 , 13 Min Module

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Antimicrobial stewardship

This CPD module considers the role of the community pharmacy team in tackling antibiotic resistance

17 Jun 2016 , 900 Min Module

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Diabetes

Scenario: Diabetic foods

Pharmacist Parveen is talking to a patient about her mother’s diabetes and whether she should buy her diabetic foods

03 Jun 2016 , 1 Min Article

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Allergy

Train your team: hayfever

This Train Your Team checklist provides support and information to run a team training session on hayfever.

31 May 2016 , 1 Min Article

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Customer service

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016 , 900 Min Module

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Leadership

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

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Business environment

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Business environment

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Management problem solving

Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Customer service

How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016 , 900 Min Module

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Leadership

Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

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Leadership

Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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Leadership

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

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Leadership

A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

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