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This looks at the process of questioning for giving advice or recommending a product
31 May 2016
Set the right goals for your pharmacy and work towards them.
Practical tips for giving impressive presentations.
Use negotiation techniques to help to achieve your objectives.
Key steps to managing stress in the pharmacy workplace
Patient consultations: techniques for changing people’s behaviour
Learn the basics of performance orientated coaching.
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
Keep pharmacy team training on track with a tailored plan
Look to match staff development to changing business needs
Pharmacy needs inspirational leaders: this is how to become one
Unauthorised absence can impact on a company and must be dealt with.
This CPD module looks at using the new medicine service and medicines use reviews in hospital discharge patients
16 May 2016
How do you prepare for the process of change?
05 May 2016
This CPD module covers medicines optimisation by pharmacists for care home residents
14 Apr 2016
