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Business environment

Build a positive workplace.

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Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Business environment

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020 , 4 Min Module

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Business environment

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

05 Feb 2019 , 2 Min Article

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Business environment

Opportunity in adversity

Far from being grim, the future is looking brighter for pharmacies that are prepared to think outside the box and consider expanding into new areas of business

 

16 Oct 2017 , 3 Min Article

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Business environment

There's money on the table worth £73,800 - grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists

 

06 Apr 2017 , 3 Min Article

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Business environment

Preparing your business for sale

Tony Evans explains the key points to consider when selling your pharmacy

05 Dec 2016 , 2 Min Article

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Business environment

Bridge the gap now

How to conduct a business review

08 Jul 2016 , 2 Min Article

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Business environment

Buying a pharmacy?

Key points to consider when buying a pharmacy business

15 Jun 2016 , 900 Min Module

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Business environment

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Business environment

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Business environment

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

17 May 2016 , 900 Min Module

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Business environment

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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Business environment

Is it time to reconsider care home business?

Working with care homes will have advantages and disadvantages for pharmacy. Where does the balance lie?

30 Oct 2015 , 3 Min Article

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Business environment

Decide on a plan of action for your pharmacy

Pharmacies need a plan of action in place in order to improve their business

30 Oct 2015 , 1 Min Article

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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Financial Management & Funding

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

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