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Business Expansion

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Financial Management & Funding

SMEs encouraged to invest in innovation

Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies

09 Jun 2020 , 2 Min Article

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Customer service

Calendar of template tweets

This article gives you suggested tweets for your Twitter account based on health awareness dates and seasonal services for your pharmacy.

25 Jul 2018 , 2 Min Article

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Customer service

Claim your Google listing

This article guides you through how to claim your pharmacy's listing on Google, so that your customers and patients can find all of the relevant information.

25 Jul 2018 , 2 Min Article

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Customer service

Introduction to Twitter

This article will guide you through how to get started on Twitter, so that you can engage more effectively with your customers.

25 Jul 2018 , 2 Min Article

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Customer service

Twitter - utilising lists

This article guides you through how to use lists on Twitter to help organise your connections.

25 Jul 2018 , 2 Min Article

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Customer service

Top tips for marketing your pharmacy via social media

This article gives advice on how to connect with your community through social media.

25 Jul 2018 , 1 Min Article

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Customer service

Making the most of Twitter - 10 top tips

This article covers the top 10 most important things you should be doing when using Twitter to build yourself a valuable following.

25 Jul 2018 , 2 Min Article

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Digital & technology

The robots are coming...

Why is the UK lagging so far behind when it comes to utilising dispensing robots? The economic arguments are persuasive

26 Sep 2017 , 3 Min Article

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Pet health

Animal magic

With April being ‘National Pet Month’, this is the ideal time to get the local independent pharmacy recognised as a pet health destination

25 Apr 2017 , 3 Min Article

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A Guide to Change Management: delivery and review

This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.

25 Sep 2016 , 900 Min Module

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Clinical services

A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

25 Jul 2016 , 900 Min Module

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Business environment

Understanding the future

An educated view on future developments helps you to plan your direction today

21 Jun 2016 , 900 Min Module

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Clinical services

Get to know your pharmacy customer

There are resources available to pharmacy businesses that will help them better understand their customer base.

15 Oct 2015 , 2 Min Article

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Marketing

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

11 Oct 2015 , 900 Min Module

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Business environment

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Oct 2015 , 900 Min Module

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Clinical services

Is pharmacy seeing growth – and where?

Retail in pharmacy is on the up, but where do community pharmacists in the field see the real growth happening?

28 Jul 2015 , 3 Min Article

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