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Business environment,

‘Lollipops on the counter’: Well chief says pharmacy sector has ‘stood still’

From the public's perspective, little has changed since 1980s says Well CEO

15 Sep 2025 , 1 Min Article

Legal,

Payment Card Industry Data Security Standard (PCI DSS)

This module explains the requirements for businesses to become compliant with the Payment Card Industry Data Security Standard (PCI DSS)

14 Jan 2025 , 7 Min Module

Public health,

Quarantine stocks of lidocaine ‘delay spray’, MHRA tells retailers

Leeds manufacturer has been selling lidocaine spray without authorisation

14 Nov 2024 , 1 Min Article

Business environment,

Boots triples annual profits as retail sales surge

Accounts for 2022-23 show Boots emerged from the pandemic in good health

29 May 2024 , 1 Min Article

Financial,

Boots posts 12th quarter of retail market share growth

Boots is reporting retail sales growth of 5.9 per cent for the three months to 29 February 2024, on top of a 16 per cent increase in the prior year quarter.

02 Apr 2024 , 2 Min Article

Legal,

Retail Laws

This Counter Excellence module will give you an awareness of the retail regulations in the UK.

29 Nov 2023 , 25 Min Module

Practice,

In this final video in the Confident Connections series, presenter Tony Woods sums up what you have learned so far in the series, and talks about how different groups of stakeholders can impact on your project and how you should approach them.

21 Sep 2022 , 1 Min Article

Practice,

Viatris Connections 2

Learn why you need to view things from a different perspective, because the best way to connect with other healthcare professionals is to recognise and understand how they see things.

21 Sep 2022 , 1 Min Article

Practice,

Viatris Connections 3

How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.

07 Jul 2021 , 1 Min Article

Practice,

Viatris Connections 1

As pressure increases and demand grows in primary care, resources are stretched and the gaps show. Community pharmacies are perfectly placed to step in and bridge those gaps and support health and wellbeing in neighbourhoods across the country.

07 Jul 2021 , 1 Min Article

Webinar: Retail Excellence

This webinar is aimed at whole pharmacy team by developing skills to enhance and improve your retail space.

17 Jun 2021 , 2700 Min Module

Visual merchandising - a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

22 Jun 2020 , 4 Min Module

Business,

Retail ready: Building confidence in retail skills - Video Learning

Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.

27 Aug 2019 , 3 Min Module

Legal,

Retail Law

Core Module - This Counter Excellence module will give you an awareness of the retail regulations in the UK.

19 Jul 2016 , 19 Min Module

Customer service, People skills,

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016 , 900 Min Module

Marketing,

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

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