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Legal

Retail Laws

This Counter Excellence module will give you an awareness of the retail regulations in the UK.

29 Nov 2023 , 24 Min Article

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Education & training

Safeguarding Children + Vulnerable Adults

Core Module - This Counter Excellence module covers the role of pharmacy teams in safeguarding children and vulnerable adults.

29 Nov 2023 , 22 Min Article

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Services

The Medicines Sales Protocols

Core Module - This Counter Excellence module covers questioning techniques including the use of WWHAM and other techniques

29 Nov 2023 , 18 Min Article

gdpr-cover
Legal

Understanding GDPR + Data protection

Core Module: This counter excellence module will provide you with an understanding of GDPR

29 Nov 2023 , 16 Min Article

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Manual Handling procedures

Core Module - This Counter Excellence module covers the key elements of safe manual handling.

29 Nov 2023 , 7 Min Article

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Health + Safety

Core Module - This Counter Excellence module covers your responsibilities under the Health and Safety at Work Act (1974).

29 Nov 2023 , 17 Min Article

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Pain relief

Know the pain code - RED

The final module in this 3-part series will help you identify customers at risk of misusing analgesia and offers practical advice for handling difficult conversations

27 Nov 2023 , 5 Min Article

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Sore throat

Effectively managing acute sore throat symptoms

Understand your role in sore throat management and what you can recommend to help ease symptoms.

21 Nov 2023 , 5 Min Article

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Sexual health

Combined oral contraceptives

This CPD module aims to help pharmacy technicians update their knowledge on combined oral contraceptives.

13 Nov 2023 , 10 Min Article

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Healthy living

Counter Excellence: Safer Drinking

This module will provide you with information about how alcohol affects the body and advice you can give to patients.

13 Nov 2023 , 12 Min Article

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Gastrointestinal

Reflux

Update your understanding about reflux and provide reassurance and advice to parents.

13 Nov 2023 , 5 Min Article

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Musculoskeletal & joint diseases

Flex out on joint pain

Joint pain can significantly impact day-to-day life. Explore the advice and support available in the pharmacy.

13 Nov 2023 , 1 Min Article

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Feel the burn

When symptoms affecting the upper gastrointestinal tract occur, they can be unpleasant but there is much OTC support to be obtained from the pharmacy.

13 Nov 2023 , 1 Min Article

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Men's health

ViagraConnect learning

Improve your understanding and advice on erection problems with a host of learning resources to help you support men's health and wellbeing

01 Nov 2023 , 1 Min Article

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Education & training

Viatris Pharmacist Support

Enhance therapy area knowledge in your pharmacy and help staff learn new patient engagement techniques with learning resources from Viatris designed to boost your pharmacy business.

25 Oct 2023 , 1 Min Article

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Education & training

Meaningful OTC Conversations

This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.

24 Oct 2023 , 5 Min Article