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With high street opticians now struggling with a backlog of cancelled appointments, pharmacy’s role has never been more essential.
22 Oct 2020
Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
Alcohol Awareness Week runs from 16-22 November 2020 and is a chance for the UK to “get thinking about drinking”.
21 Oct 2020
When it comes to advising customers on how to protect themselves against winter ailments this year, there is the added complication of Covid-19 to take into account.
Atopic eczema cannot be cured, but there are ways in which people can keep their problematic skin under control.
14 Oct 2020
This module provides an overview of suicide prevention, including how to recognise the risk of medicines being used.
13 Oct 2020
Part two of patient safety considers the basic principles of the London Protocol and wider causes of patient safety incidents.
This pharmacy scenario helps pharmacy teams understand the NICE Quality Standard 196 that promotes health and wellbeing.
Obesity has been moving up the Government’s agenda in recent years, but the UK population is still piling on the pounds.
Preparing for the arrival of a baby can be stressful, but pharmacy teams can support parents get ready for B-Day and beyond.
12 Oct 2020
Men are less engaged with healthcare services than women, but pharmacy teams can ensure they don't suffer in silence.
The seasonal flu immunisation programme is always important, but never more so than now in light of the Covid-19 pandemic.
This handy 10-minute clinic looks at the advice you can offer and the products you can recommend to customers suffering from sore throat.
As the new school term gets underway, even with social distancing measures in place pharmacy teams can expect a resurgence in queries about head lice.
25 Sep 2020
Bladder weakness remains a taboo subject – so how can you help raise awareness without causing any additional embarrassment?
