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Fire Safety
10 Dec 2023
Since the pandemic, more people recognise the importance of maintaining a healthy respiratory system. For many, this involves taking the first steps to stopping smoking. Pharmacy teams can help customers have a healthier start to 2024 by offering advice and support on how to quit.
08 Dec 2023
Nutrition, medicines and myths: evolution of pharmacy practice.
This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.
Getting a GP appointment is no longer an easy task, which creates opportunities for community pharmacies to help customers by offering eye care advice and treatment.
07 Dec 2023
The supplement and CBD category remains a dynamic sector for pharmacy. Take a look at the latest changes to regulations and advice for pharmacy customers.
Core Module: This counter excellence module will provide you with an understanding of GDPR
29 Nov 2023
This Counter Excellence module will give you an awareness of the retail regulations in the UK.
Core Module - This Counter Excellence module covers questioning techniques including the use of WWHAM and other techniques
Core Module - This Counter Excellence module covers the key elements of safe manual handling.
Core Module - This Counter Excellence module covers the role of a chaperone and the responsibilities of pharmacy staff in implementing their chaperone policy.
Core Module - This Counter Excellence module covers what is meant by the term 'Whistleblowing'.
Core Module - This Counter Excellence module covers your responsibilities under the Health and Safety at Work Act (1974).
Core Module - This Counter Excellence module covers how to maximise sales through excellent customer service.
Core Module - This Counter Excellence module covers the abuse or misuse of over the counter medicines.
Core Module - This Counter Excellence module provides tools to help manage challenging situations and deal with complaints.
