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The NPA’s Raj Patel is president-elect of the Pharmaceutical Group of the European Union (PGEU)
09 Aug 2016 , 3 Min Article
This learning module considers how putting patients at the centre of their care improves their health and wellbeing.
31 Mar 2016 , 5 Min Module
Gary Choo, Numark's head of information services, explains how to minimize risks associated with dispensing errors
09 Mar 2016 , 900 Min Module
Advances in CCTV technology mean that data captured can now provide insights into customer behaviour.
07 Mar 2016 , 2 Min Article
The Warman Freed Pharmacy team shares their experience with others who might be considering a pharmacy refit
23 Feb 2016 , 2 Min Article
The shortage of GPs is creating a crisis that this year's pharmacists in general practice pilot may help to relieve
15 Feb 2016 , 3 Min Article
Warman Freed Pharmacy looks at ways to improve record keeping so that patients and the business benefit.Â
22 Jan 2016 , 2 Min Article
This learning module focuses on how to initiate conversations with customers and add value to your customer service.
19 Jan 2016 , 5 Min Module
Food allergy is not the same as food intolerance, and it's important that pharmacy teams understand the difference
05 Jan 2016 , 4 Min Article
This Professional Assistant: Service Excellence module focuses on the WWHAM questions.
24 Jun 2015 , 5 Min Module
