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Malicious Software
IT Security Basics
Malware is malicious software that is designed to cause harm. Malware may also be referred to by specific types such as viruses, trojan horses, ransomware, spyware, adware and scareware. Malware can have a variety of negative effects such as:
Potential Threats
Causing devices to become locked
Stealing and/or encrypting data
Taking control of your devices and using them to attack other companies
Obtaining credentials to allow access to business devices/software/applications
Using services that cost you money e.g. premium rate phone calls.
Incident Response
It's good business practice to have a plan in place for if your company is a victim of a malware attack. This could be part of your Personal Data Incident Reporting Policy. The National Cyber Security Centre has advice for how to limit the impact of malware attacks on the Mitigating malware and ransomware attacks page.
Prevention Measures
There are some actions you can take to help prevent malware damaging your business:
1
Install and turn on anti-virus software. This software is often included for free on operating systems e.g. Windows, macOS etc.
2
Prevent staff downloading "dodgy" apps. Apps should only be downloaded from manufacturer approved stores. You may even wish to restrict which staff can download apps to help avoid this problem.
3
Make sure software and firmware updates are installed so all devices have the latest version. You can set most devices to do this automatically. Be aware that manufacturers eventually stop providing these updates and once this occurs you should consider replacing the device/software/application with a newer version.
4
Control how external devices are used (see external devices section)
5
Switch on your firewall. Firewalls provide a buffer zone between your network and external networks such as the Internet. Lots of operating systems include this as a feature so it's simply a case of turning it on.