Managing conflict
When managing people conflict is often a recurring theme. Conflict can start from a variety of 
things:
- Verbal – something said or the manner in which it was said
- A look or a tut
- Lack of information, poor information, no information or misinformation
Conflict often becomes a bigger task to deal with because minor niggles are not dealt with when they arise and feedback on conduct and behavioural expectations is not delivered in a timely manner.
Ensuring you set expectations, deal with minor issues and give feedback will help keep conflict at bay. However, if conflict does arise we have some tips for you to use.
What's your conflict handling style?
Download and completed the questionnaire to find out your style – No answers are right or wrong!