What planned opportunities so we have to coach?
- Appraisals/performance reviews/121s
- Assuming additional responsibilities in a role
- Having received feedback from colleagues or customers that is not positive
- When they have returned back from a training course and want to consolidate the learning
- When they are new to the business or role
When can opportunity coaching arise?
- When a new goal has been set and you want to check understanding
- When a new problem arises in the workplace and a solution needs to be sought
- Every interaction you have with a colleague is an opportunity for coaching - a small discussion, a conversation about a problem to be solved.