The Medicines Sales Protocols
Objectives
WWHAM questions
Who is the medicine for?
What are the symptoms?
How long have the symptoms been present?
What action has already been taken?
Are they taking any other medication?
Practicalities of using WWHAM
Other communication methods
Body Language
Open Vs Closed questions
Dealing with objections
Summary
Quiz time
Medicines Sales Protocol Quiz
Thats all folks
Don’t worry, you can come back and finish the assessment in your own time.
Quiz time
