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We're going to take you through a real life case featuring Anna who is your patient - using WWHAM, let's take a look at how we can help her.

Anna, a young woman has come in to your pharmacy requesting advice. Here is her response from the WWHAM questions you have asked:

Who is she enquiring for? She is asking for herself
What are the symptoms? Sore throat, high temperature, flu-like symptoms, stomach bug
How long has she had the symptoms? 3 -4 days
What Action taken so far? She has spoken to her GP and nurse on the phone - they have said to rest and keep herself hydrated
Is she on any other Medication? Anna is not taking any other medication and is usually fit and well

 

What would your reponse be?

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