Retail Laws
Objectives
UK Retail law regulations
Promotions
Promotion of OTC medications
Pricing
Refunds and Returns
Faulty Goods
Date checking of medicines
Refusing sales
Carrier bag charges
Summary
Quiz time
Retail Law quiz
Thats all folks
Summary
You’re doing great.
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Summary
Summary
By ensuring that all members of the pharmacy team have an awareness of the current retail laws that all pharmacies must abide by, customers will be provided with both a fair and consistent service as they would expect. It will also help ensure the pharmacy avoids any negative publicity in the local community instead working towards building both loyal and strong relationships with customers.
Further information on the regulations and pricing can be found here:
Don’t worry, you can come back and finish the assessment in your own time.
