Customer service + selling skills - Quiz time

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Channels

Mandatory

Counter Excellence

Pharmacy Excellence

Clinical

OTC

Practice

Population Health

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Customer service + selling skills

Objectives

Building rapport

Opening the sale

Questioning techniques

What makes people buy

Negative and positive body language

Link selling

Generic VS Brand

Summary

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Customer service and selling skills quiz

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Customer service + selling skills

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Numark is part of The Pharmacy Network, a digital system developed and operated by Communications International Group, the UK’s largest provider of pharmacy learning content and publisher of magazines including Pharmacy Magazine, Training Matters, P3 Pharmacy and Independent Pharmacist.

Contents

Clinical OTC Practice Population health

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The largest, most experienced publisher in the UK pharmacy sector

Numark is part of The Pharmacy Network, a digital system developed and operated by Communications International Group, the UK’s largest provider of pharmacy learning content and publisher of magazines including Pharmacy Magazine, Training Matters, P3 Pharmacy and Independent Pharmacist.

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