This season is a perfect opportunity for pharmacy teams to play an influential role, promoting self-care for minor and self-limiting conditions. Filled with overindulgence of food and drink, coupled with winter bugs, December can be a tough month for some people.
What can you do to prepare your pharmacy and team for the festive season?
Team Talk
Community pharmacies are well placed to help customers to self-manage minor illnesses by offering appropriate advice and treatment. During your team meetings, consider drawing up a plan of how your pharmacy can promote services and products you provide to support winter ailments. You may want to look at increasing your knowledge by reading up on the top three products/services you offer and being aware of the benefits they provide. Ensure you keep a signposting folder to hand, in the case you need to make referrals.