To treat flu symptoms, you can recommend the customer takes paracetamol or ibuprofen* to resolve a temperature and aches and pains.

Other helpful advice you can provide the customer to manage their symptoms include:

• Ensuring they keep hydrated by drinking plenty of water
• Keep themselves warm
• Have plenty of rest and sleep
• Cover the mouth and nose when coughing/sneezing to reduce transmission
• Get rid of used tissues fast as this can reduce the spread of infection (Catch it, Bin it, Kill it)
• Wash hands frequently or use anti-bacterial hand gel
• Provide general healthy living advice on diet and lifestyle as this can help to boost their immune system

Think about products you have available in the pharmacy to support your customers’ needs such as tissues, alcohol gel and wipes, vitamins and minerals, and other OTC medicines to help manage symptoms.

* before recommending flu remedies, always follow WWHAM including a check to see if the customer is taking any other medication, as they may interact with some OTC remedies.