Counter Excellence: Coughs and Colds - When should you refer to the Pharmacist?

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When should you refer to the Pharmacist?

If a customer reports any of the following symptoms you should refer them to the pharmacist:-

Green, yellow or brown mucus/phlegm
Coughing up blood
Chest pain, shortness of breath or wheezing
A cough that has lasted for more than three weeks
A cough that is worse first thing in the morning, at night or after excercising
Unexplained weight loss.

This is not an exhaustive list and you should speak with your pharmacist to find out if there is anyone else they would like you to refer.

Counter Excellence: Coughs and Colds

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