Counter Excellence: Coughs and Colds
When should you refer to the Pharmacist?
You’re doing great.
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When should you refer to the Pharmacist?
If a customer reports any of the following symptoms you should refer them to the pharmacist:-
This is not an exhaustive list and you should speak with your pharmacist to find out if there is anyone else they would like you to refer.
Don’t worry, you can come back and finish the assessment in your own time.