Treatments recommended for conjunctivitis will differ dependent on the cause of the conjunctivitis. In particular viral conjunctivitis cannot be treated, but customers can be advised that the condition is self-limiting and symptoms will typically resolve within 21 days. Symptoms can also be relieved and made more manageable with self-help treatments.

Self-help advice.

Eye hygiene €“ secretions from eyelids and lashes can be wiped away with a fresh piece of cotton wool soaked in cooled boiled water ensuring a clean piece is used for each eye. Sterile and detergent free wipes can be useful to carry around whilst out to keep eyes clean and refreshed. Using a sensitive tissue product to wipe away secretions or tears can also aid a customer.

Soothing the eyes €“ to help ease the discomfort, a cold compress such as a facecloth soaked in cold water can be soothing on closed eyes. Artificial tear products used several times a day may also provide comfort as they can dilute an allergen, lubricate the eyes relieving the gritty sensation and may be useful to provide relief when out during the day.

Avoid rubbing the eyes €“ some people may find this difficult when the eyes itch, however this recommendation can help prevent the condition spreading to the other eye or to other people. The customer must be encouraged to wash hands frequently after touching the eye, especially for infective conjunctivitis. Frequently wiping commonly touched surfaces such as light switches, door handles and telephones will also help to prevent the spread of infection.

Eliminating the allergic cause €“ for contact conjunctivitis, the best treatment is to identify and then avoid what has caused the reaction; symptoms will usually then clear quickly. There may be an element of trial and error in determining an exact cause initially. It can be difficult for hayfever sufferers to completely avoid pollen, however some suggested aversion techniques can be found later in this module. Where eye drops are identified as the cause of the allergic reaction, the customers should be referred to their prescriber to discuss the use of an alternative product, if appropriate.

Contact lenses €“ advise customers to not wear contact lenses until symptoms have completely cleared or any prescribed topical treatment has been completed. Ensure lenses are thoroughly clean and if they are disposable lenses, it is advisable to use a fresh set when the symptoms have cleared.