There a number of products that can help to relieve the symptoms of conjunctivitis.

• You can recommend eye drops or ointments that contain Chloramphenicol, which can be used every two hours for the first couple of days, and four hourly thereafter. 
• Propamidine isethionate which contains an antibacterial, trypanocidal and fungicidal activity. These drops can be applied four times a day.

There are also a number of self-care tips you can give:-

• Use clean cotton wool and cooled, boiled water to gently rub the eye lashes and clean the pus
• Hold a cold flannel on your eyes for a few minutes to cool them down
• Wash hands regularly to prevent spreading
• Wash pillows, flannels and towels in a hot wash
• Don't wear contact lenses
• Avoid rubbing the eyes where possible